2026 L&L Customer Service Excellence Award

2026 L&L Customer Service Excellence Award

Did someone make your visit exceptional today?
We want to hear about it!

Nominate a team member who made your visit truly extraordinary for the 2026 L&L Customer Service Excellence Award.
We want to recognize those exceptional moments that make your visit unforgettable,
and demonstrate L&L values: Teamwork, Respect, Integrity, Client Service, Education, and Professionalism.

We will be honoring:
🏆 1 Winner | ⭐Top Finalists | 💛 Honorees

How to Nominate:
Click here

Please complete the entire form—partial submissions will not be counted.

Who Can Be Nominated:

Any member of our L&L team!

Deadline:

Nominations accepted through 12/31/2026
Your feedback helps us celebrate the team members who make every visit special!

Testimonials

“Amanda G. is the best! I have been booking my appointments with her for years and have never had a bad experience. She is always very thorough with communicating pricing. Her color and cuts are the best! I love letting her get creative.”

Danielle

“I look forward to my appointments as time to relax and be pampered. The staff is amazing and makes you feel welcome, from answering the phone to greeting you at the front desk. Julia is so kind and talented, my nails look better every time I see her.”

Shanna

“I had an amazing experience! From the moment I walked in, the customer service was outstanding. I got a haircut, conditioning treatment, global color, and skincare services—all of which were done with incredible care and professionalism. My hair feels healthier than ever, the color is flawless, and my skin is glowing. They use top-of-the-line products, […]

Debra

“I’ve been with Janelle since senior year of high school (8 years now), and she never fails to make me happy with my haircut! She did my senior prom updo, and now she is helping me embrace my bob era. I am so lucky to have come across Janelle at L&L!”

Alexandra

“Katherine is the best, very knowledgeable.l for your next facial. She will help you determine what is best for your skin type.”

Ashley

“Lords and Ladies Salon in Pottstown is absolutely outstanding! From the moment you walk in, the atmosphere is warm, welcoming, and professional. Lisa is an exceptional stylist—talented, attentive, and truly passionate about her craft. She listens carefully, offers expert advice, and delivers results that consistently exceed expectations. My hair always looks and feels amazing when […]

Ruth

“Laurie is my only stylist I have. She is the best! Very personable and always gives me the style I request. “

Donna

“Jordan L is amazing! I have straight hair that I prefer to wash and air dry, and she pays great attention to detail with my layers, so it still looks great. She has cut my hair both short and long, and she gives me exactly what I want no matter the length. The cut lasts […]

Courtney

“Liv did such a great job on my hair! I got a partial highlight & she was so professional & so sweet & did an amazing job! The deals they run on Sunday, Monday, & Tuesday cannot be beat! Thanks for a great experience.”

Madison

“I had a wonderful experience today! Danielle listened so carefully to what I wanted and really understood my hair and my goals. She explained what she was doing every step of the way, which made me feel very comfortable and confident. My hair looks beautiful, and I truly appreciate her attention to detail and professionalism. […]

Cathy

“Lexi was incredible! This was my first time at Lords and Ladies, Pottstown, and she made the time pass so quickly. I was unsure about a color to use on my nails and she made three great suggestions which I narrowed down to two. I then asked if she could pick which was best and […]

Donna

“I had a haircut appointment with Brie B. She’s the BEST!!! When I first arrived, I was greeted by Sam. It is always a pleasure and a professional encounter. I was more than satisfied with my new haircut and new look. Thank you, Brie… You ROCK!!! Everyone, please stop by the Sinking Spring location. This […]

Vanessa

Read more testimonials

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