Customer Care Jobs Reading, PA

Customer care jobs in Reading, PA may be plentiful, but they won’t be equal. Lords & Ladies Salon and Medical Spa exceeds the industry average in compensation and benefits, and we are looking for a few highly dedicated customer care professionals to join our team.

As a family owned business, Lords & Ladies was established in 1984. Since then we have expanded to include seven locations throughout Berks and Montgomery Counties. With more than 200 staff members spread among these locations, we are always looking to add gifted and people-oriented professionals.

Customer care is one of our top priorities. We want our clients to leave our salons feeling and looking their best. Our customer care specialists are at the forefront of meeting that requirement as they welcome people into our salons and bid them adieu at the end of their services.

Our Services Include

Men’s Hair Care
Women’s Hair Care
Nail Care
Hydrafacial
Waxing
Facials
Massages
…and more

Being the Best Customer Care Professional

If you are devoted to being the best customer care professional then we are looking for you. We believe that treating people right is what makes a lasting impression and keeps them returning to our salons. These are our suggestions for being the best:

  1. Be Empathetic. Dealing with people can be a challenging situation. We all have our own ways of seeing the world around us and the things that go on within it. Empathy allows our customer care professionals to put themselves in other people’s shoes and gain a better perspective on their experiences in our salons.
  2. Be Available. Flexibility is a key to growth and meeting the needs of our clients. You have to make sure you are available to assist them with products, appointments, suggestions, etc. Always respond promptly and politely so that our clients know we care about them.
  3. Get Feedback. The only way for us to grow is for us to understand what our clients think about how we do business. Knowing their opinions is important to us. And, it will enable us to continue to evolve and excel in the beauty industry.
  4. Provide Knowledge. It is imperative that our customer care representatives are knowledgeable about our products and services. So, we suggest getting to know some of them before you apply for a job with us. That way, when you do encounter a customer with questions you will be able to accurately and adequately answer them.
  5. Communicate & Listen Well. Almost everybody can talk, but that doesn’t make them all good communicators. Active listening is essential if you want to impact the lives and experiences of the customers at our salons. Pay attention to what they are saying and then answer their questions concisely and directly.

Are You Ready to Work with Us?

If you think you fit the best practice suggestions we just provided, then you might be exactly what we need in our salons. And, if customer care is just the beginning of your career goals, rest assured that you can grow with us.

We offer 700 hours of continuing education coursework throughout the year. You won’t have to remain in a desk job if that’s not your ultimate goal. You can evolve and excel with us!

If you are considering customer care jobs in Reading, PA, Lords & Ladies might be your best option. You can stop by one of our salons for a traditional application, apply online, or give us a call at (844) 725-6655 if you have any questions.

7 Locations Throughout Berks County & Montgomery County, PA

Douglassville Salon

15 Old Swede Road
Douglassville, PA 19518

With the success of the Pottstown Salon in Montgomery County, a decision was made to open a salon in Berks County. Thus, in April 1988, our Douglassville Salon opened its doors…Learn More

Book Online or call (844) SALONLL

Exeter Salon

4150 Circle Ave
Exeter, PA 19606

Fueled by the huge success of our Fleetwood Salon, we added yet another salon location in Berks County; our Exeter Beauty Salon. The location of our Exeter Salon, which opened in June 2012…Learn more

Book Online or call (844) SALONLL

Fleetwood Salon

12 Ingot Drive
Blandon, PA 19510

Wanting to expand our scope in Berks County, a property was purchased for our Fleetwood Salon, which opened it’s doors in June 2007. This, our fourth salon, was the first one to be built from the ground up….Learn more

Book Online or call (844) SALONLL

Gilbertsville Salon

1804 Swamp Pike
Gilbertsville, PA 19525

Our Gilbertsville Beauty Salon, which opened its doors in December 2003, was formerly a farm house that was built in the year1800. What is now the reception area was actually the front porch…Learn more

Book Online or call (844) SALONLL

Perkiomenville Salon

646 Fagleysville Road
Perkiomenville, PA 18074

The Perkiomenville Salon is our newest salon having opened its door in December 2012. The location of this salon was strategically chosen to provide another venue close to our…Learn more

Book Online or call (844) SALONLL

Pottstown Salon

64 King Street
Pottstown, PA 19464

What is today our Pottstown Salon was formerly an historic Victorian home that was built in 1884 and owned by the family who were the proprietors of the original Pottstown Foundry and Supply…Learn more

Book Online or call (844) SALONLL

Sinking Spring Salon

4912 Penn Avenue
Sinking Spring, PA 19608

Our Sinking Spring salon location is our seventh and newest location. We completely renovated a historic building in Sinking Spring…Learn more

Book Online or call (844) SALONLL

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