Customer Service Jobs Reading, PA

The Value of Customer Service

Lords & Ladies understands the value of customer service. So, when we seek new employees, we want to ensure that they are on the same page. Here is why we put a great emphasis on our customer service and why we need incredible people to work with us. Great customer service:

1. Retains customers. Finding new customers takes far more effort than treating current customers well. We believe that when we treat people properly, we will enjoy their business repeatedly.
2. Represents our company. We are committed to the people we serve. That means everyone in our customer service positions must represent that idealism. Client care is part of our brand.
3. Results in referrals. When we keep our clients happy, we are confident they will tell people about us. Excellent customer service is the key to growing our business.
4. Reveals client experiences. Our customer service experts develop relationships with our clientele that enable us to get a better understanding of how the clients perceive their experiences. They can then help us better meet client needs and demands. 

Consider a Customer Service Position with Us!

We offer compensation and benefits that far exceed industry standards, and we will offer you the necessary training to excel in customer service or evolve into one of our other professional beauty industry positions. So, if you are going to consider a customer service position with us, you will need:

• A cheerful, friendly, and outgoing personality
• A polished appearance including hair, nails, and makeup
• Computer skills
• Trustworthiness and the ability to be discreet
• Problem solving skills
• Exceptional communication ability

Your responsibilities will include, but not be limited to:

• Answering phones with an upbeat demeanor
• Greeting clients enthusiastically
• Making clients feel comfortable prior to receiving services
• Assisting clients as needed

Lords & Ladies is an industry leader in education and customer service. We pride ourselves in our commitment to excellence in all beauty industry services. As a member of our staff, you will gain access to talented teachers and professionals and will be given the opportunity to learn and grow, no matter which position you are in.

So, if you have been searching for customer service jobs in Reading, PA, we hope that you will stop by one of our salons and speak with our hiring managers. Or, you can fill out an application online. And, if you have additional questions about our positions and requirements feel free to give us a call at (844) 725-6655.

7 Locations Throughout Berks County & Montgomery County, PA